DỊCH VỤ
1. Installation process
Tiếp nhận yêu cầu lắp đặt
Receiving information and identifying the requested installation equipment
Khảo sát hiện trường
Site survey of the area requiring installation and setup of equipment
Tư vấn và đề xuất phương án
Consultation and proposal of suitable installation solutions
Báo giá
Send quotation for customer confirmation
Lắp đặt
Bàn giao & nghiệm thu
Conduct acceptance testing to ensure proper functioning of the equipment.
Bảo trì định kỳ
2. Periodic maintenance service
Step 1: Establish a regular maintenance schedule
Step 2: Communicate regularly with Customer about equipment status
Step 3: Perform initial maintenance, diagnose any issues (if any), and propose solutions for resolution (if any)
Step 4: Prepare a quotation for any identified issues
Step 5: Proceed with repairs/maintenance after customer confirmation of the quotation.
Step 6: Checking after maintenance to ensure the device works stably.
3. Remote maintenance service
Bước 1: Receiving information
Step 2: Exchange information on the equipment's current status
Step 3: Diagnose the issue and propose a solution for resolution.
Step 4: Agree on the corrective action plan
Step 5: Guiding customers to fix the errors momentarily.
Step 6: Checking after maintenance to ensure the device works stably.
4. Repair service
Step 1: Survey and inspect the condition of the equipment
Step 2: Report / Evaluate the condition of the equipment
Step 4: Customer review and confirm the quotation
Step 6: Hand over the repaired equipment to the customer